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To EPSON CEO and Management Team: A lot of people hate Epson printer.

I have had my Epson Stylus R200 printer for three years now.

Apparently if one of the color cartridges ran out of ink, you could not print any more page, even in “Black and White”. I have a full Black ink cartridge and now can’t print black and white.

epson-black-only

epson

From Epson support website:

Q: Can the printer still print if an ink cartridge is expended or not installed?
A: No. The printer will not operate if any cartridge is expended or removed. It’s best to always have extra cartridges on hand.

After some research on this topic, I found that there are many users around the world having the same problem.

Epson messes up My Day, http://architectures.danlockton.co.uk/2006/10/21/epson-messes-up-my-day/

Don’t buy Epson inkjet printer, http://forums.macrumors.com/archive/index.php/t-31587.html

Epson sucks, http://ask.metafilter.com/42680/EPSON-R300-why-doth-thee-sucketh-so-bad

Apparently there was a awsuit to Epson about Epson Ink Cartridge Cases, http://www.epsonsettlement.com/index.htm where they award $45 for each individual affected by this.

EPSON puts all these restrictions, so we buy more inks from them which are very costly. Quite contrary, from reading on other forums, Canon and Lexmark printers do not enforce the same draconian measures on their printer. That is, you could still print “Black and White” even when one of the color cartridges runs out.

TIPS:

Software hack to reset internal counters of the ink levels, http://www.ssclg.com/epsone.shtml . This was developed by some very clever Russian software engineers and they give it out free. Kudos to them.

(This software will only work before your ink has ran out, so I highly recommend you do it when your ink levels are low). In my case, it doesn’t work before the ink has ran out and the printer says “Communication problem”

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18 Responses to “Bloggers’ letters to EPSON CEO: A lot of people hate Epson printer!”

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  2. mary m. says:

    I’ve had my very expensive Epson 2200 printer for years and it has given me nothing but grief. Today I must have wasted at least 2 hours trying to get this piece of junk to work. It has been a horrible money and time pit. Stay away from this company.

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  5. Gordon Henderson says:

    I keep getting your junk mail and I want it to stop. I have better things to do than remove junk mail from my computer. I made the mistake of buying an Epson printer, only to find after a week, it wouldn’t print anymore. It said the black needed replacing. I bought 2 sets and loaded the black, only to find you demanded the whole set to be replaced. This is a fraud. I want you to stop sending me junk maik. If you don’t I will contact the FTC, and thenh get a restraining order against you.

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